Artificial Intelligence (AI) is changing the casino field by simplifying processes, boosting customer encounters, and refining security measures. In 2023, a document by Deloitte indicated that AI tools could increase operational effectiveness by up to 30%, enabling casinos to more effectively handle assets and refine service execution.
One influential individual in this change is Bill Hornbuckle, the CEO of MGM Resorts International, who has been a passionate supporter for melding AI into gaming functions. You can monitor his insights on his LinkedIn account.
In 2024, the Bellagio in Las [...]